Latest blog posts

Transforming the customer experience in a digital world

Rapid change in our digital environment is being driven by the converging forces of social, mobile, cloud and data. It’s changing the way people and businesses relate to technology and it’s creating a renewed focus on the customer or user as the route to value. The strongest drivers of change…

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Geek!

It may come as no surprise to find that we Technophobes are quite partial to a few pints of real ale. We also have some good friends over at the Blue Bee Brewery ( @BlueBeeBrewery ), a local Sheffield brewery, with whom we joined forces in the past to raise funds for ‘Movember’ by creating our very…

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Inside A User Experience Workshop

Recently, our team of User Experience Designers ran a very successful two-day discovery workshop with a large client, here in Technophobia HQ. We like to work with our clients rather than in isolation, so we prefer to invite all the stakeholders into our offices, where we have a…

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New: Multichannel White paper

User behaviour is now driving technology – the people you want to reach expect to be able to interact with you via an increasingly fragmented range of channels and devices. In order to reach customer potential, your business must be able to support a seamless multichannel experience.…

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