Tag: industry news

Identity Security

Over the last couple of days Twitter users have been targeted by a phishing attack.

26 February 2010

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Twitter in your living room?

As it was hard to miss, Question Time on BBC1 last week was quite an event, as BNP leader Nick Griffin was on the panel.

29 October 2009

Read the full Twitter in your living room? article

FOWA ‘09 Hightlights

Once again the Future of Web Apps was a great event. For me it wasn’t the epiphany moment that it was last year when I found that I wasn’t the only person thinking about the things that dwell in the back of my mind - perhaps it was for others. But it was very enjoyable and many of the topics of discussion started me thinking again.

9 October 2009

Read the full FOWA ‘09 Hightlights article

Public feedback and private help desk

A couple of years ago on-line feedback management services like GetSatisfaction and UserVoice started to provide wide-scale aggregation points for community discussion of brands, products and services and in doing so began shaking up the way customer service departments engaged with their customers.

11 September 2009

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What is the “pushbutton web”?

There’s been a fair bit of talk about webhooks and the ‘real-time web’ this year and a recent post from Anil Dash caught my attention as it gives an indication of where this is leading:

28 August 2009

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